FAQ

Printpack was founded in 1956 by Erskine Love, Jr., in Sandy Springs, Georgia. Learn more about our history and how Printpack has grown to be an industry leader in flexible and specialty rigid packaging.

Printpack's CEO is Jimmy Love.

You can reach us at (404) 460–7000.

Printpack has 3,200 team members.

Printpack is always looking for passionate problem solvers to join our team. Check out our Careers section to learn more about current opportunities.

To learn about the latest Printpack news, insights, and updates head to our blog section under Resources.

Printpack is proud to be family-owned and operated—now three generations strong. Our entrepreneurial spirit keeps us nimble: able to pivot, seize new opportunities, and deliver far beyond expectations in packaging.

At Printpack, we continue to invest in three key areas to deliver more for our customers: our equipment, our people, and our community. Investing in the latest printing technology and materials helps us innovate and operate faster, stronger, and better. We also invest heavily in our people through training and education initiatives, ensuring we collectively deliver the highest level of expertise and service. Finally, we support our community through sustainability efforts, charitable practices, and meaningful partnerships.

Our mission is to deliver a customer experience superior to the competition by delivering impactful insights, services and products at a rapid pace. We will build an unparalleled understanding of our customers and their business.

Giving back to our communities is a big part of who we are. That’s why we work tirelessly with charitable organizations such as the American Heart Association and United Way to make life better for everyday citizens. Learn more about our community projects and initiatives by heading to the Community Support section in our website.

Printpack operates 13 manufacturing plants throughout the United States and Mexico and is headquartered in Atlanta, GA. Learn more about our locations by visiting the Company section on our website.

We have manufacturing plants in Arizona, Georgia, Illinois, Indiana, Tennessee, Texas, North Carolina, Virginia, and Wisconsin, Learn more about each plant here.

The Printpack Packaging Institute is an immersive, on-site training experience designed for technical, marketing, and purchasing professionals seeking a strong foundation in flexible and thermoformed rigid packaging. Our industry-recognized subject matter experts lead interactive sessions that cover key aspects of the packaging process. These sessions have consistently received high marks from customers since their debut in 2007. All Printpack customers are welcome to attend. Printpack covers all program costs; participants are responsible for their travel and lodging. For more information, contact your sales representative or email info@printpack.com.

To learn more about the latest Printpack news, insights and updates, visit our blog page under Resources and follow us on social media.

At Printpack, we keep innovating by never settling. We continue to train our people, develop strategic partnerships, and stay ahead of market trends and consumer behaviors to identify whitespace opportunities in packaging. We push the boundaries of packaging by researching new materials, formats, and technologies to maximize efficiency and minimize costs. Every project begins with a collaborative ideation phase, where we generate ideas and visual concepts backed by consumer and market insights. These concepts then undergo comprehensive consumer testing, sustainability assessments, material trials, and technical development before the final product is launched. Learn more about how Printpack approaches packaging innovation in the "What We Do" section of our website.

Printpack is vertically integrated to deliver innovative solutions across every area of flexible and specialty rigid packaging. From flexography and digital printing to value-added packaging options, we offer a total solution approach. Learn more about how we can elevate your packaging potential by visiting the "What We Do" section of our website.

Printpack strives to be the best at what we do. That means delivering the best experience across every customer touchpoint. We focus on doing things right the first time, then finding ways to do them even better the next. Learn more about the Printpack difference in the "What We Do" section of our website.

Your material can run on a Vertical Form Fill Seal machine, a Horizontal Filling machine, a Pouch Filling machine, or liquid filling machinery. Newer, more versatile machines on the market can accommodate a wide range of formats, including pouches and quad-seal designs. If you need help optimizing your equipment, Printpack Field Service representatives are here to perform machine assessments and implement performance enhancements.

Yes, we can give you a short list of quality machinery companies to help start your evaluation.

Digital printing is an excellent fit for evaluating new products and packaging for e-commerce. Many of our customers are successfully launching new e-commerce items to test and learn what works in the marketplace. They're also introducing e-commerce–exclusive products with unique graphics and pack sizes to drive brand growth. As a member of Amazon’s Packaging Support and Supplier Network (APASS), Printpack offers packaging design services to CPG companies and other product manufacturers looking to reduce their e-commerce costs.

Printpack proudly serves a variety of markets in the food industry, including snacks, confectionery, and fresh produce—as well as markets in household supplies, lawn and garden, personal care, sterilizable packaging, and more. Learn more about all our food and non-food markets in the "Markets" section of our website.

Printpack takes a standardized approach to delivering consistent and predictable print results. We use the latest hardware and software technologies to perform and report both visual and numeric evaluations against established color standards. The key to success is solid communication and collaboration at the start of every project, ensuring everyone is aligned with your brand equity objectives. Our technical experts in color management, prepress, and printing work tirelessly to achieve perfect and consistent image quality the first time. From there, we maintain color consistency throughout every step of the process.

Quality is non-negotiable at Printpack and sets us apart in the industry. We uphold the highest quality standards in our culture—and demand the same throughout our supply chain: zero defects, zero excuses. That’s why we prioritize strong partnerships to continually improve and strengthen our quality assurance systems. We apply rigorous problem-solving methodologies and effective countermeasures to identify root causes, eliminate them, and prevent recurrences. We also invest heavily in advanced technology and in educating and training our quality team members. Additionally, Printpack maintains the highest quality certifications in food safety schemes.

X-ccelerator is Printpack’s Customer Self-Service Platform, designed to provide real-time visibility and insights into your packaging supply chain. With X-ccelerator, our customers have direct access to business-critical information such as shipment tracking, production order status, live inventory updates, complete order histories, and more.

To request access to X-ccelerator, contact your Printpack Sales Representative or Customer Demand Analyst. They will provide you with a brief training and demo session.

The Printpack Packaging Institute is an immersive, on-site training experience for technical, marketing, and purchasing professionals seeking a solid foundation in flexible and thermoformed rigid packaging. Our industry-recognized subject matter experts lead interactive sessions covering key areas of the packaging process. Since its debut in 2007, the program has consistently received high marks from our customers. All Printpack customers are welcome to attend. Printpack covers all program costs; participants are responsible for their travel and lodging. For more information, contact your sales representative or email info@printpack.com.

VMI is a fully integrated approach to order planning and inventory management, designed to simplify processes and optimize customer service. As your strategic VMI partner, we leverage your forecast, order, and inventory data to manage order fulfillment more efficiently and dynamically adjust inventories in response to customer demand. The benefits include shorter lead times, reduced inventory exposure, improved on-time delivery, and overall cost savings. Printpack’s approach to VMI is unique in our industry. We elevate customer-focused VMI by leveraging real-time data visibility from our X-ccelerator Customer Self-Service Platform and critical forecasting insights from our Forecast Analytics Platform.

Yes. In addition to the daily forecasting models that serve as the foundation of our Planning and VMI programs, Printpack also offers customers critical supply chain insights through our Forecast Analytics Platform. This platform focuses on eliminating two key supply chain risks: stockouts and obsolescence. By analyzing your current and historical demand data alongside your actual usage information, our Forecast Analytics Platform measures forecast accuracy and volatility over time and at the SKU level. It then reveals risk factors based on historical performance compared to forward-looking forecasts. These analytics can be used for ongoing demand signal monitoring, flagging at-risk items, ad-hoc analysis, and portfolio-level trend identification and insights.

Different print processes transfer images to printing surfaces in different ways. Think of flexography (or flexo for short) like using a stamp. Ink is applied to rubber printing plates (one for each color), which have raised areas that form the image to be printed. These plates are mounted on cylinders that roll over the surface being printed. With each revolution of the cylinder, an image is transferred. Rotogravure (also known as gravure or roto) printing uses individually engraved cylinders to produce the printed image. The image is etched into a metal cylinder, which is then bathed in ink. Excess ink is wiped off the surface, leaving ink only in the recessed areas, ready for transfer. Digital printing, by contrast, transfers a digital image directly to the surface by applying ink or toner without the need for individual plates or cylinders. Flexography and rotogravure are typically used for medium to high-volume orders, while digital printing is ideal for low-volume, quick-turnaround jobs or projects requiring customized graphics.

With dry offset printing, the image is transferred from a plate to the rubber blanket of an offset press and then to the printing surface in a single pass. There is no need to wet the plate with water before applying the ink. Colors are applied sequentially to the rubber blanket as it rotates past each printing head.

We do not. Check out a complete list of our value-added packaging enhancement options here: https://www.printpack.com/enhancement-options/.

Printpack will collaborate with you to develop a package that can be classified as recyclable. Our team of experts will guide you through the process every step of the way. A recyclable package must meet several criteria. According to the Federal Trade Commission (FTC), which regulates packaging claims of recyclability, a product can only be labeled as recyclable if it “can be collected, separated or otherwise recovered from a waste stream through an established recycling program for reuse or use in manufacturing or assembling another item.” Marketers may also make unqualified recyclable claims if a “substantial majority” (at least 60 percent) of consumers who purchase the product have access to recycling—in other words, if adequate recycling facilities exist in the areas where the product is sold. For flexible packaging, currently only polyethylene has the recycling infrastructure needed to meet all the criteria outlined by the FTC. Your package must also comply with guidelines set forth by How2Recycle and the Association of Plastic Recyclers before it can participate in the Store Drop-Off Program, which allows certain plastic bags, wraps, and films to be dropped off for recycling at local retail stores. For flexible paper packaging, robust infrastructure is already in place for paper recycling via curbside collection. However, the packaging must comply with How2Recycle guidelines and meet the Western Michigan University standard (or an equivalent) for OCC/SBS recycling to ensure it can be safely processed in the paper stream. For rigid packaging, many formats are already recyclable. If your current package is not, Printpack can work with you to transition to a recyclable solution. You should also know that all Printpack film has already been pre-qualified, helping to eliminate potential delays during the certification process. For more information, refer to the Federal Trade Commission Green Guides on the use of environmental marketing claims.

Printpack will collaborate with you to develop a packaging solution that is third-party certified as compostable.

Compared to other packaging formats, flexible and specialty rigid packaging offers a number of sustainability benefits throughout every stage of the product life cycle. These benefits include: - Lower greenhouse gas emissions, water usage, food waste, packaging material, and landfill contributions. - Greater resource efficiency, reduced storage and transportation footprints, and improved product-to-packaging ratios.

To get a price quote, please reach out to your Printpack Sales Associate, or complete this contact form.

While we don’t produce the package design ourselves, Printpack can absolutely collaborate with you and your design agency to develop the best and most personalized design solutions for your product. We treat every project as unique and want your product to look its best. That’s why we stay up to date on design trends—so we can recommend the most effective course of action.

Yes. Printpack has an internal team dedicated to optimizing your packaging graphics. We combine our extensive industry expertise with the latest prepress technologies to support you throughout the entire graphics development process.

The How2Recycle label can only be issued directly to brands for individual packaging by How2Recycle itself. However, Printpack can help you get your packaging approved through our prequalified structures. We are also familiar with the guidelines set by the Association of Plastic Recyclers and Western Michigan University’s standards for paper recycling. Printpack produces recyclable packaging across a wide range of formats, applications, and markets.

For convenience, use our handy Conversion Calculator located in the Resources section of our website.

Printpack Packaging Institute is an immersive, on-site training experience for technical, marketing, and purchasing professionals who want to a solid foundation of flexible and thermoformed rigid packaging. Our industry-recognized subject matter experts lead interactive sessions that cover key areas of packaging processes. The sessions have consistently received high marks from our customers since our inaugural debut in 2007. All Printpack customers are welcome to attend. Printpack covers all program costs, while participants are responsible for their travel and lodging. For more information, contact your sales representative or email info@printpack.com.

If you’re an existing Printpack customer, please contact your Printpack Account Manager. New customers, get started today by clicking on the Contact Us section on our website.

We do not require a minimum order quantity and can run as few as one impression to support your projects. Digital printing is a particularly cost-effective solution for new product launches, events, local promotions, and sales samples. Ordering the exact quantity you need also helps reduce the expense of obsolete inventory. Contact your Printpack Account Manager for guidance on the best solution for your digital project.

Speed to market is a big benefit of digital printing. Once we have approved art, the lead-time for digital is typically two weeks for rollstock. Read more about the Printpack digital difference in our digital printing section of our website.

Yes. We can digitally print sales samples on commercial films with full graphics for either digital or conventional printing.

Yes. Printpack can produce registered coatings including cold seal and matte OPV for that matte/glossy look. Coatings are registered to the graphics.

To get started, contact your Printpack Account Manager. Some things we’ll want to know include: Are you using a separator or providing your own graphics? Are you working with a designer? Do you have a die line? Additionally, take a look at Printpack’s digital art requirements.

Digital printing is an effective and cost-efficient way to test and iterate new packaging materials or graphics, ensuring the right products make it to market. You can order precise quantities for consumer testing, product launches, and sales samples, with quantities that scale as your products grow. Learn more about how you can unlock your potential with Printpack digital printing by heading to the digital printing section of our website.

The Confidentiality, Integrity and Availability of the information and technology assets used by our customers, associates, service providers and other third parties are critically important. Printpack Senior Leaders and Management are committed to Information Security. The company employs a team of dedicated and trained security professionals to manage and reduce the risk of unauthorized information access, use, disclosure, and disruption to operations.

Printpack’s Information Security Program is aligned to the National Institute of Standards and Technology (NIST) Cybersecurity Framework and best practices.

Yes. In addition to security policies, Printpack has administrative, physical, and technical controls in place.

Software Asset Management Identity Access Management System Architecture Contract Reviews and Vendor Management Security Administration and Operations Training and Awareness Disaster Recovery and Business Continuity

Printpack has a roadmap based on industry best practices and feedback from third-party assessments. This roadmap defines security initiatives and directions for the company.

Yes. Printpack conducts phishing campaigns, role-based training, and sends out security related emails and newsletters.

Yes. Printpack routinely conducts penetration tests and vulnerability scans. These tests are performed by both internal and external resources.

Yes. Printpack has a Cybersecurity Incident Response team governed by a formal Cybersecurity Incident Response Plan.

Manufacturing, like many other industries, is increasingly targeted by cybersecurity attacks—most notably ransomware, which can have a significant impact on supply chains. Since no single defense can fully mitigate the risk of ransomware, Printpack employs a multi-layered approach to reduce our exposure. These layers include: Security Awareness – Educates users to detect and defend against business email compromise tactics, such as phishing. Endpoint Protection – Utilizes next-generation antivirus and a vendor-managed service to provide 24/7 monitoring and response to cyber threats. Data Backups and Recovery – Ensures critical data redundancy and availability to minimize supply chain disruptions. Privileged Access Management – Applies role-based access and the principle of least privilege to reduce the risk of attackers gaining access to privileged accounts and credentials that could serve as a fast track to the company’s most sensitive systems and data. Vulnerability Management – Leverages threat intelligence and knowledge of IT and business operations to prioritize risks and remediate vulnerabilities as quickly as possible.

All Printpack production facilities are certified to either ISO 13485 or ISO 9001.

Printpack Medical is active in many organizations that serve our market and customers, including ASTM (American Society for Testing and Materials), IoPP MDPTC (Institute of Packaging Professionals Medical Device Packaging Technical Committee), and FPA SPMC (Flexible Packaging Association Sterile Packaging Manufacturers Council). We actively seek to learn and share knowledge that improves our industry and supports our mission to create packaging that saves lives.

Yes, all three medical packaging Tyvek™ grades—2FS, 1059B, and 1073B—are used by Printpack. We print customer graphics on Tyvek™, slit it to custom widths, and incorporate it into our premade packages, such as peelable pouches and breathable header bags.

Yes, all Printpack Medical and Healthcare packaging meets the requirements of ISO 11607 and ISO 10993. Our product development engineers can provide supporting documentation—including physical properties of materials and premade packages, stability studies, and biocompatibility test results—to support your own qualification requirements.

Printpack Medical specifically has the capability and equipment to print using flexographic, rotogravure, or digital methods, and to manufacture breathable sterilization bags, peelable pouches, and forming films. We produce premade packaging not only for medical devices but also for the life sciences industry. By partnering with our sister Printpack food and industrial packaging divisions, we bring cross-industry expertise and creativity to healthcare packaging.

Printpack offers the following services around packaging awareness and exploration: Launchpad Innovation Process: Our packaging experts partner with your brand team to bring new packaging concepts to life—from ideation through production testing and commercialization. Sustainability Consultations: Our dedicated Sustainability Team collaborates with you to implement packaging materials, structures, and formats that address your unique business challenges and environmental goals. Market Insights: We leverage the latest consumer, retail, and distribution insights to develop customized packaging solutions that support your brand strategy and business objectives.

Printpack offers the following commercialization and onboarding services: Customer Onboarding Experience: Our newly rebuilt Customer Onboarding Experience provides a simple, flexible approach to scaling your business. With real-time visibility into your project dashboard, you’ll learn how to jumpstart new packaging projects more efficiently and deliver them to market seamlessly. Analytical Lab: Take advantage of our full-service, state-of-the-art product testing lab. It serves both as a pilot facility equipped with converting and packing machinery and as a full-service machine shop. Graphics Services: Our team of experts offers a full suite of graphics and prepress services for packaging, including photography, barcode creation, and design consulting. We use proprietary extended gamut printing technology to ensure the highest quality color fidelity and resolution.

Printpack offers the following daily operations services: X-ccelerator Self-Service Platform: Enjoy real-time access to all your business-critical information—including order status and shipment tracking, inventory status, and item portfolio details—through our customer self-service portal. Order Planning and Vendor Managed Inventory (VMI): Minimize costs and maximize supply chain efficiency by partnering with Printpack to manage your inventory. We customize our operations to meet your business needs and maintain optimal stock levels and reorder points—24/7/365. Forecast Analytics Platform: Effective supply chain management starts with a reliable demand forecast. Through our proprietary platform, Printpack leverages data from our VMI systems to anticipate potential issues and eliminate stockouts and obsolescence, enabling you to make informed decisions across your packaging portfolio. Field Technical Service: Enjoy on-demand access to Printpack’s Technical Services Team. Benefit from regularly scheduled or rapid-response visits that help you get the most from your packaging equipment. Continuous Excellence: Rely on our Continuous Excellence Program for a comprehensive review of packaging product design, order operations, supply chain strategy, and more. Together, we’ll identify opportunities that help you run leaner and smarter. Electronic Data Interchange (EDI) Integration: By electronically integrating our system with yours, we eliminate redundant transactions and reduce errors—giving you faster, more strategic visibility into the data that powers your supply chain. Key benefits include quicker response times, enhanced workflows, and improved end-customer service.